Photo of targetOur approach to performance management is that:

  • You have got to get clear on your goals before you measure performance, and
  • Once you measure performance, it means nothing if you don't use the information to manage your operation to achieve results.

We therefore work with organizations to make sure that their goals are SMART (specific, measurable, attainable, relevant, and time bound), and develop strategies to support making the measurement results actionable.

Published in Strategic Consulting
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